Shipping & Orders

Product Orders

Orders are processed Monday – Friday (mornings). All orders received after the warehouse has completed shipping for the day, or over the weekend (or holiday) will be processed the following business day.

All orders are sent with a Signature Required request (no exceptions). This protects all parties from the risk of theft, and also allows the CUSTOMER to file a claim with the USPS is their package is lost.

We CAN NOT add (or subtract) items to an already placed order. If you are seeking additional items you will need to place another order for the items you are seeking to purchase. Please be sure you have ALL the items you wish to purchase in your cart before you finalize your order.

Please be sure to provide the correct shipping address when ordering. This prevents lost shipments, returned shipments and ensures you receive your order promptly. Double-check before you finalize your order. If by chance you do need to make an address change, call our shipping department as soon as possible (DO NOT EMAIL) so we can make that change BEFORE your package is sent out. Once your package is shipped it is out of our hands.

A shipment confirmation will be emailed to you once we have processed your order. This confirmation email will contain your USPS tracking number. Click on that number and you will be redirected to their website. Once on their page, you will see exactly when your order is scheduled for delivery. Scroll down the page a bit further to TRACKING HISTORY and click on it. This will contain detailed information on exactly where your order is located & its most recent status update. This information is useful before inquiring where your late order is with us.

Please make sure to give yourself ample time to receive your delivery of hair extensions before your scheduled client appointment.

We do not guarantee delivery dates, especially for Express Shipping. Delivery times vary per geological location by the shipping provider (it is outside of our control). As of Oct 1, 2021, USPS changed its business model and a delay may occur in receiving your order.

Be available to sign for your package. If your carrier is unable to deliver your package they should leave a slip for you to pick it up at your local USPS office.

If you do miss your scheduled delivery date or never received an attempted delivery note from your carrier, please head over to the USPS Tracking Page to reschedule your delivery. We can not reschedule for you.

In the rare case, if your shipment is delayed or lost we ask that you contact your local USPS location or head over to the USPS website to complete a Missing Mail Search Request or to file a Missing Package Claim. All packages are insured via Priority USPS Mail.
All orders are shipped FOB Origin; once the product leaves the Everything Hand Tied warehouse, it is property of the buyer, and the buyer is responsible for contacting and facilitating resolution with USPS in any case of lost or delayed package delivery.

If you missed your delivery date and you never picked up or rescheduled your delivery with USPS, your order will be sent back to us. An email will be sent to you informing you of your returned shipment.

Orders returned to us by the carrier will require a reshipment fee if you want your package shipped back out to you. Payments for reships are collected via Square Pay. Standard Shipping is $20 / Express Shipping is $40.

If you should choose not to have your items re-shipped to you our Returns & Exchanges policy of a 25% restocking fee will be applied in credit to your stylist profile account.